Our Reviews

Always welcoming, always kind and considerate. I have never seen John respond negatively to customers and other staff asking questions of him or needing his assistance.

Great experience

From our first contact via Buster Miles Chevrolet ("BMC"), salesman Scott Turner was lightning quick to respond with the availability of the 2025 Chevy Tahoe my wife was interested in on BMC's website. Scott Turner was great. He knew the Tahoe, its options, and its tech. He had the Tahoe ready to test drive when we arrived from Georgia. He did all of this while he was closing on another sale that morning. And, he helped me get set up for a Veteran's discount that saved me another $1,500.00. My wife and I were hungry, and he recommended a place called "Rhythm Cafe" for lunch and said he would send us the numbers while we ate. I had a number in mind that I wanted to pay, and he sent the paperwork and I didn't even make a counteroffer because I knew he gave me a fair deal. I was very pleased to hear that Buster Miles was a Chevy and Ford dealer. When it comes time to trade in my Ford F150, I'm calling Scott Turner because he made me a Buster Miles customer for life, and I will gladly drive the 130 miles to Heflin, Alabama to buy a new truck. My wife loves the new Tahoe. She traded in a Toyota Highlander and was really interested in the Sequoia, but this dealership took care of us so well, she switched brands. I can't say enough great things about Buster Miles Chevrolet and their sales guy Scott Turner.

John, our Service Adviser is extremely professional and knowledgeable. When it comes to Service John Rocks!!

I had been looking for a more stable pickup for towing a 5th wheel camper. George Silva understood what I was trying to accomplish. My dealings with George and the Finance Manager was excellent and the process went smoothly.

Great experiance. George and Ashley were great

Timely service, good customer service.

Nice friendly experience. Everyone was very helpful to me on getting all the rebates I was qualified for

Arrived on time for appointment, was greeted and service was done promptly and informative a timely manner. Was told what needed to be done for next service which I can prepare for.

Great experience

George Silva was an excellent salesperson! All of the staff were friendly, knowledgeable and efficient in processing my delivery. Love my new 3500HD!

Great experience.

Oil change and tires rotated. The service men are always top notched.

Everything went well. You should learn to take drive up service as well. Look at Ronnie Watkins ford they do an excellent job taking care of both appointments and drive up customers.

Buster Miles is the best chevrolet dealership!! They have always treated me well.

Everything went good on my service to my GMC Thank you

Marc was great at helping me receive the car I wanted at the price I was looking for. All the team members at Buster Miles are so pleasant to speak with and so easy to work with. I would definitely buy another vehicle from this dealer ship. Great job guys!

Friendly service, easy financing and overall great experience when purchasing a vehicle

Marc Curlee is a class act guy. I had bought two other trucks from him @ Cooper Chevrolet :)

This business is great. They have always got me on time and they get finished pretty quickly!

Drew and Scott were great.

Steve Perry is the main reason I deal with any dealership! Jerry does a great job with the paperwork and warranty explanation too!

Did okay on the oil change and rotating tires not happy about the $150 to do it when I was supposed to get a free oil change Don't get the whole point of spending thousands on a warranty for the motor train through your dealership if it doesn't cover anything $350 for an interior clean $350 for a service transmission $125 for a filter sounds a little crazy to me

Before I purchased the vehicle I noticed a dent in the hood. The sales manager said they would fix it. So when I scheduled it to be fixed they called me and said it could not be fixed. I was very disappointed in the decision of them not wanting to replace the hood. I would have never signed the paperwork to purchase the vehicle if it couldn’t have been fixed or replaced. I’m very disappointed with this dealership. It was in the contract.

I'm not Clarence, I'm Debra his wife.

I was in the market for a new truck with limited time to purchase one. I found the truck equipped with what I needed on your website and called the next morning. I spoke with Marc and explained everything to him and told him if he could get the price where I needed it to be I would make the 2 hour drive and purchase the truck that day. Within 15 minutes I got a call back from Marc with a fair price. Over the years I have purchased several vehicles and I must say this was the smoothest transaction I have experienced. Marc as well as everyone else there were very friendly and knowledgeable. I have absolutely no regrets dealing with these guys and would highly recommend them to anyone in the market for a vehicle. The next time I’m in need, this is who I’ll be calling

Good afternoon! Yes, and thank you so much for checking in. Thru internet ways of dealerships auto reply, we were able to re-established contact with Rocky, which has been so heart warming! We bought vehicles from him wayyyyy back and was so tickled to hear from him! In the car salesman world, they turn over so often it’s hard to “have a guy” anymore, anywhere for that matter. Our original guy was Mim Miles lol! Then Rocky. so to learn that Rocky is still there was such a great moment! He is great. We have once again thru excellent communication, responsive, thorough negotiations purchased the truck we sent an inquiry in about. The rates are finally where we are comfortable, and the manager was respectful when presenting a very decent offer for our trade . Repeat customers who have officially leveled up from repeat to loyal customers! We appreciate the entire BM family & will def be recommending them to anyone searching for a vehicle. Yours, Terry & Leanne

Didn’t have to wait long for my service to be done. Friendly dealership to do business with

I give Mr. Silva a 5 star rating.

5star

I have taken my Silverado to Buster Miles Service Department many times. They are always very professional and knowledgeable. I'm in on time and out fast. It's been the only shop where I could wait on my truck and not have to leave it at the shop for a day or two. Their technicians find the problem and fix it. It's great to have a reliable business I can count on when needed, Thank you Buster Miles Chevrolet.

Polite, quick turnaround and very satisfied with outcome

Very professional and timely

Always dependable!

Excellent experience. Car was fixed quickly.

Scott was very thorough and detailed in explaining all the features, warranty information, price, and all of my expectations for a new vehicle. Scott was very professional and he truly made me feel like a very important customer. The sales manager Philip was great as well as Jerry in finance. I will only shop at Buster Miles and I will always use Scott as my go to salesman. Thank you Buster Miles!! Shirley

Excellent

everything was good

Easy purchase. Would definitely be a return customer

It was amazing. They do everything they could to make us happy

It was perfect! I was guided through the process and all questions were answered.

Provided us with a loaner vehicle through the process.

George the salesperson was great have bought cares from him in the past always enjoy talking and interacting with him and the staff feel like i got a great deal

Salesman was very personal and friendly he will get me return busses when I buy another vehicle

Always a positive experience when I visit the Chevrolet Service Department at Buster Miles Chevrolet dealership great service and there advisors are the best I've ever met.

I was able to get my tire replaced in a quick and timely manner. Amazing service definitely will recommend going to Buster Miles Chevrolet.

Fast and friendly always!

Super easy and very helpful

Super dull not very inviting. Not ally of enthusiasm. Would’ve probably went with a nicer higher trim level traverse but settled for the LT just because I felt rushed.

The experience was great. I really appreciate the pick up service.

Nice people to work with!

The service department is always great to deal with. Paul made sure all of my needs for my vehicle were met. Paul & John always are very professional each time I come into the dealership for service. All of the employees always speak and talk with you. Long time customer and will continue to buy, and service all of our vehicles at Buster Miles!

They went above and beyond to get me back on the road!!

Friendly courtise staff,efficient and quality service!

Brought my truck in for transmission issues. The truck has less than 30000 miles on it. The service department has been great to deal with. Paul and John have been great. They changed my transmission. So far, the truck has been running well.

When I drove into the dealership, my lane departure sensors were working. When I left, both were disabled. Makes me wonder if they were disabled so I would need to return for another service call???? Don't believe both sensors would go out together, especially when they were working as I drove into the dealership.

Another easy and streamlined purchase from the best Chevy dealer in the nation.

Had a great experience at Buster Miles Chevrolet I highly recommend them if your looking for a new or used vehicle

Service advisor waa professional and nice to work with.

They failed to put a new sticker on my windshield that lets me know when to schedule my next service.

Thanks for taking care of things for my recently purchased vehicle.

The sales staff at Buster Miles Chevy were great . They were very informative and keep me updated on when the vehicle I was purchasing arrived. George the sales person is top notch he was great to work with

Sales and finance were great. Worked with me to make the deal happen.

My husband and I had a great experience at Buster Miles. They have served my entire family for many years. They are always kind and helpful. Will definitely

This one is for the books.

Appointment was at 8. Vehicle wasn’t taken back until 9:30 and service finished at 11:30. What’s the point of having an appointment?

Appointment time was 0900, truck finally move into shop bay at 0948. No explanation just excuse, running behind. Should not happen with a early morning appointment. Also the cost has increased substantially since last service. Not happy with experience.

Searched other locations, bought at Buster Miles Chevy. Chose Marc to deal with. Friendly, Knowledgeable, and helpful in choosing the right vehicle for our needs, at a reasonable price. Went over and above helping us, without being pushy or fake. Jerry in finance, also super fun to deal with, never pressured, but explained everything clearly to make sure we had the coverage we needed for our budget. Great team to work with.

Excellent experience. I would recommend to anyone looking to buy.

Very professional and on time!

fast

My appointment was on time and handles professionally.

This time was fine. My previous visit you were supposed to rotate the tires. I was charged for a tire rotation but noticed my tires were not rotated. When I called about it the person I talked to was rude. He basically made it sound like I was lying. He then said he would check the video? And call me back. Never received a call back.

I didn’t have an appointment, but they work me in for an oil change thank you very much

Everyone was super nice and easy to deal with! Thanks Guys!!!

Everyone was courteous, very friendly and willing to help with questions and problems. It was a very friendly atmosphere

Great job

I didn’t spend a lot of time waiting. They got me out and done quickly

Excellent service by Mark

Always very professional and courteous.

Absolutely marvelous individuals

The 2500 4x4 HD, I no longer own.

everything was great and courteous and very professional

Buster Miles service my Equinox in a professional and timely manner

Very friendly, and courteous. No hassle friendly environment.

Arrived and the service writer came right out and they took away my truck. He had the USB drive with him and there was 2 people servicing my truck. They even asked me a couple of questions about what I had relayed to them so every thing would be correct to MY satisfaction

It was great

Easy to work with

Service was done as scheduled. My wife and I purchased her vehicle at Buster Miles so we continue to use them for all of the service work even though we have another dealership closer. We just liked how they done business with us.

Buster Miles Chevrolet in Heflin, AL provided great customer service & repairs recently on my 2015 Silverado. I appreciate the respect & kindness I was shown, as well as the turn around time on completing the work! Thank you to a great team!

We left our business truck (3500) on a Saturday and had not heard back from anyone by Thursday. When they did finally call us back (we left several messages), they said that they had no idea when they would be able to get to our vehicle to even see what was wrong with it. This was terrible customer service. We ended up going back and picking up the truck on Friday (today) to take it to another dealership. Terrible Customer Service!

Great customer service. Courteous technician with excellent check-in time. Great job!!

Tires were supposed to be rotated that obviously was not done. Makes you wonder if they did anything at all. I’ll assume they changed the oil. Definitely doubt they did an inspection

All of the tech were great

Everything went smoothly

Technician Lupo has great customer service expertise. Greet you always with a smile and handshake.

good service

Fast and friendly people, job was fixed right the first time. I will be back

It was very easy and Mr. George helped us tremendously!

I told them was was going on, he knew exactly what I was talking about. Got it fixed with no trouble.

Never received financial information to make payment due first of April

As always, they do a great job

Extremely proficient and professional! They are very knowledgeable and considerate! My family LOVES Buster Miles Chevy & Ford!

Smooth and hassle-free service experience. I would confidently recommend this service department to anyone needing maintenance or repairs on their vehicle.

Friendly and quick

I just wanted to thank Dalton Turley this time. I see his name on a lot of my receipts after getting my 2012 Chevrolet Silverado. Thank you Dalton for your continued service! He’s a keeper Buster Miles!

Friendly professional

Did not go

We knew what we wanted when we came in. George Silva made it easy. Everyone was very friendly.

Service was fast and friendly. Would definitely recommend.

Good service,comfortable waiting. Timely service.

good servive

Great experience

Great service

George was a great salesman. No hassle and found exactly the car we wanted.

John was awesome to help resolve my issues.

Excellent experience, they treated me very well and I really like my new truck.

My Salesman is Scott Turner. He has taken care of me since day one of my purchase!! He helps with the service appointments as well as making sure I am updated every step of the way!! Thank you Scott and the Buster Miles Team!!!

Good communication with the tech and shop foreman. They were very helpful and gave maintenance suggestions to ensure my truck will continue to give me dependable service for years to come.

This was my first service for my new truck. This dealership will, for a small fee, pick up your vehicle from your location, do the service, then bring it back. This was a great benefit to me. The communication with the service advisor was excellent from beginning to end. Everything I asked was done, and I was advised of every aspect of the status of my truck. I was completely satisfied and will definitely use Buster Miles Chevrolet for my next service.

Steve is our favorite salesman.

This vehicle purchase was a great experience. Quick responses throughout and didn’t feel like a hassle. My sales rep was Marc.

Always professional, very helpful and kind!

Excellent! They completed the repairs very Quickly.

I was very pleased with the deal I received. Steve Perry done an excellent job.

Always welcoming, always kind and considerate. I have never seen John respond negatively to customers and other staff asking questions of him or needing his assistance.

Fast friendly professional staff

Steve Perry is the best! He made the experience so easy for my daughter to be able to purchase her first vehicle.

Service staff are great friendly and always wanting to help you. They try there best to get you out in a timely manner.

Great staff - Quick turnaround

The staff at Buster Miles is always very kind and do great work.

Paul typically communicates well. He takes care to give me credit for coupons - which do drive me to Buster Miles! Wait time is reasonable. They typically seem to address my concerns - this trip was an oil change and planned tire rotation - instead it was an oil change and purchase of tires that were on "sale" from a new vehicle that the owner special ordered other tires for. Also, an occasional weird low whistle squeak when I cranked and moved foot from brakes to accelerator - mystery noise!! - I asked to make sure the service people look for anything unusual and lube everything needed when doing the inspection. Well, no noise since the service - maybe a little as a gently bumped down my drive this a.m? Hmmm.... Those mystery noises...Maybe its cured. Last visit was a seat motor replaced under warranty. I was a little annoyed it took a couple days but very happy it was replaced and is working well. So a 5 star it is...

Fast and friendly service!

They picked up my car as I am a teacher. Hands down Top Notch Job!

great staff,helped me all the way on purchasing drove 500 miles to get there...

John Cupa and service techs are wonderful to work with. Very courteous and professional.

My loss for not shopping around more.Also the manager shuffled the numbers around so that it was hard to get an accurate reading of pricing and discounts.

Great service

GREAT SERVICE

George Silva took very good care of us and met our needs. We highly recommend George.

Sales person was pleasant and knowledgeable.

It was a pleasure doing business with you. Always quick and easy service whenever we need something done on our vehicle's we have bought thru you're dealership's. The one's who check you in are professional and same with you're tech's. Thank you.

Everything about the service was excellent. Staff very friendly and helpful. Thank you

They were busy at the time of our appointment but got us in pretty quick and got on it., I had questions since this is a new truck and they got me all the answers I needed. Much appreciated.

This is the second time they did not do what they say they're gonna do.They did not grease it, they had to come back out and grease it after I showed it to them, the guy that serves it.This is the first time he done a thirty five hundred so I think more training is needed

Always a pleasant and easy experience at Buster Miles!

Customer service excellent

Paul was great!

Had to have a few things done for my vehicle. It may have taken a while but it was comfy. Everything needed was explained in detail and easy to follow.

Treated very well would recommend to anyone

Fast service

The last time I came in and had my tires rotated, there was a shaking in the front end. I took it to my local dealer and he had to rearrange the tires to fix it. I have told Buster Miles to rotate the tires with every service. I have even paid for the rotation each time. For this service, I again had them rotate the tires and this shaking is back. I will not be using Buster Miles to service this vehicle again.

Great people get you in and out quickly, depending on your situation !!!!!!!!!!! VERY courteous people !!!!!!!!!!!!!

Very timely service

always very helpful

John was great and very friendly

My bedcover had some issues after the initial install. I brought it back up to Buster Miles and Dalton took the whole thing off, readjusted and got it perfect! Dalton was very easy to work with, knowledgeable and did excellent work! I will be back!

Service manager informed me that the diesel mechanic has left Buster Miles. The truck was sent in for service, check engine light glow plug and trailer brake service message. Another mechanic replaced glow plug under warranty. The check engine light came back on the first time I drove the truck. The truck pulls to the left when brake is applied. I spoke with service manager who advised he will get truck back in when another diesel tech has been hired.

Had a good experience. Salesman didn't seem to have a lot of knowledge about thee vehicle I nought

everything was and what it to do

Great

Service guy was super nice and helpful.

Great service and great attitude thanks

Arrived on time truck was taken back in timely manner. And was completed in timely manner. Great friendly and knowledgeable staff at the service department.

I’m in the midst of a family emergency and the service team got me in very quickly and got my oil change done just as fast. These folks are THE BEST in the business.

Polite, welcoming.

Fast and very

Service personnel were friendly, courteous and knowledgeable.

Sales person was great with figuring my bill.

Great experience as expected with a hometown dealership. Thank you Tekia, Steve, Jerry, & Scott!

All the salespersons, both the ford AND Chevrolet, were very courteous. No pressure at all. Not just one, but all said if I had any questions or issues please fell free to call or come by

Great people

Slow

There was no pressure to buy and mt salesman, Scott Turner allowed me to drive each and every car that I was interested in without any pressure whatsoever

They got my oil changed and tire rotation done in a timely manner.

Steve Perry is always pleasant to deal with, have purchased several new cars from Buster Miles dealer ship

Service department is great. Paul is always helpful.

Great job

All is good

Fast and efficient team

Thanks to John Cupo I went back I had no plans on having my vehicles serviced there any more. I had grease on both from seats and floor mats on my wife’s new Tahoe.

George Silva was great in handling the sale, Jerry Hazelwood handled the finance work with ease. Great guys.

Very satisfied !!

Very friendly and accommodating

Honestly and upfront pricing will no surprise pushes at closing the deal.

Thank you for fixing my car in such a quick and efficient manner. Your team always goes over and beyond.

Very nice people

WONDERFUL

Fast, friendly and knowledgeable. Thanks

A+ AS ALWAYS

Excellent service Timely response.

GREAT SERVICE

My service at Buster Miles was very

Great experience buying a vehicle with Buster Miles.

I had a great experience at buster miles. Marc and your staff made my car buying experience easy and stress free! Ty!

Always a great experience staff is wonderful

Very fast oil change and tire rotation.

The salesman was very helpful & answered all my questions. He explained the features of the truck & assisted in setting up the GM account & Onstar. I would definitely recommend anyone to see this salesman.

I was able to have my car serviced and tires put on in a timely and professional manner.

Great

Very professional Reps Answered all of my questions

Paul was great!

Easy to talk too

The guys in the service department were great , they got me in and out in about an hour (oil change and tire rotation)

the sevice was greast