Our Reviews

Always welcoming, always kind and considerate. I have never seen John respond negatively to customers and other staff asking questions of him or needing his assistance.

Great experience

Had a new tire, less than 1500 miles, replaced. Sad thing was it had to be ordered. I had purchased the tire and wheel warranty when I purchased the truck. It was order in the afternoon and it was delivered to the dealer the next morning. I was called and the tire was put on and I was ready to leave in less than an hour after arriving

You’re the most honest dealership I’ve ever dealt with. This was the easiest and fastest transaction as far as purchasing a vehicle I’ve ever had. And I’ve bought many many many vehicles.

Took longer than I wanted to get all paperwork done

I was pleased with everything.

I came from Atlanta to lease a Silverado EV. I showed up late on the Thursday before the 4th of July. I wanted to lease and because the tax office was closed in ATL they didn't want to give me the wrong price and asked if I could come back on the following Monday. Due to my work schedule I was not able to make it until the following Thursday. They offered to deliver my vehicle to my work on Monday and pick up my trade. The salesman Marc was a pleasure to work with and everyone involved made my transaction seamless and transparent. 10/10, I would definitely do business with Buster Miles Chevy again since my experience was so fantastic.

very attentive Scott Turner was my salesperson and he was very friendly and helpful

The sales experience was professional, and customer friendly.

The tech when we signed in was rude. I made an appointment on line and he was unable to find it. Then he was rude due to the check engine light was on in the car and he said this should have been checked immediately which I informed him we did have it checked and was pretty much blown off by the last tech in his position because it took so long to check I was informed it was no big deal it might go off on its own as long as car was OK just drive it with the engine light on. Which to me is not acceptable. The guy treated us like we was dumb and when he pushed to add tire rotation and I said no we just purchased tires 2 weeks ago he informed me we should still rotate and I felt like he was just attempting to run up a bill

I was called 7-3 saying what the estimate was and I approved the fix. They said it could be ready that afternoon they would call and let me know but I never received a call. I sent a text to the number I was told to reach out to on Monday 7/7 and received no response back. I looked on line and it didn't say it was completed we called Tuesday 7/8 for an updated and was told oh that's been done since Friday. Paul stated I called and didn't get an answer. I checked my call log and no such call was received. Every time we use the shop there the service seems to be getting poorer and more expensive. Paul is diffently not a people person.

Always a great service visit. Looking forward to my next maintenance service.

Front desk customer service is always top notch!!

Helpful

Friendly service, easy financing and overall great experience when purchasing a vehicle

Had a fast experience

this is one of the nicest dealerships i have been in

Pleased

Scott Turner made this the best car buying experience I have ever had!! He was professional, attentive, thorough and made sure to keep me updated on every step of the process. I would highly recommend him to anyone looking to purchase a Chevrolet

I had a great experience at the dealership. They made the whole buying experience very easy. I could not as for a better salesperson in Scott Turner. I will be back again.

steve is always such a nice person to

I disagree with the oil change intervals, I had changed my oil and filter at 3,000 miles because I tow with my Truck, OIL IS THE LIFE BLOOD OF AN ENGINE. The service Tech had mentioned that my Truck had a Fram oil filter instead of the original oil filter. YES it had a Fram oil filter because I installed it at 3000 miles. Tech also mentioned, that he didn't understand why they were changing the oil with 87% oil life left, SORRY I RESET the oil life at 3000 miles. I have had my Truck for a year now and I enjoy the Truck, I don't drive it everyday. The Dealer had Contacted me about the oil change and said I would loose the opportunity if I didn't get it done and may affect the warranty. I am a certified mechanic myself, but I am Retired. I can say they are not doing a full service, running a scan and changing the oil and filter doesn't qualify as a full service on a new vehicle. I also didn't want the Tire Rotation at the time of service, that will be done at 6000 miles. Thanks for your Time.

Paul was very helpful with getting our vehicle serviced in a timely manner & very professional with everything we needed! Long time customer of Buster Miles 38 years & still using them for services on 2014 Tahoe we purchased there.

Marc was great and so understanding and helpful!

Great experience

John, our Service Adviser is extremely professional and knowledgeable. When it comes to Service John Rocks!!

5star

I'm not Clarence, I'm Debra his wife.

Oil change and tires rotated. The service men are always top notched.

The people on the floor were nice .... excellent timeliness.... I'm very satisfied.... I will only use Buster Miles

Everything was perfect. Scott is amazing at his job

Everyone at the dealership was very professional.

Quick service and good customer service

PLESENT, QUIET, ANSWERED ALL QUESTIONS

Person forgot to reset oil gauge

Great service and excellent advisor (Cupo)! He was very friendly and knowledgeable. The only downside was the cost, which felt a bit high. While I value the great experience and trust the work done right, better pricing would make it easier for me to continue choosing your dealership for future maintenance and repairs!

Excellent experience. I would recommend to anyone looking to buy.

Very professional and on time!

I have taken my Silverado to Buster Miles Service Department many times. They are always very professional and knowledgeable. I'm in on time and out fast. It's been the only shop where I could wait on my truck and not have to leave it at the shop for a day or two. Their technicians find the problem and fix it. It's great to have a reliable business I can count on when needed, Thank you Buster Miles Chevrolet.

It took a while, but they went above board to find me the best deal. Was very impressed

The whole environment there was made easy and information was well explained

A great experience. They didn’t know the phone number to GM points awards center. I googled it and called them for a question about using my points. A little odd them not knowing the phone number I would say.

Excellent service. Professional and fast.

Wonderful experience a pleasure doing business with and will definitely be back!!!

Helpful, knowledgeable and friendly. Happy to purchase a new car from people that care about you.

Great experience.

fast

Timely service, good customer service.

I was in the market for a new truck with limited time to purchase one. I found the truck equipped with what I needed on your website and called the next morning. I spoke with Marc and explained everything to him and told him if he could get the price where I needed it to be I would make the 2 hour drive and purchase the truck that day. Within 15 minutes I got a call back from Marc with a fair price. Over the years I have purchased several vehicles and I must say this was the smoothest transaction I have experienced. Marc as well as everyone else there were very friendly and knowledgeable. I have absolutely no regrets dealing with these guys and would highly recommend them to anyone in the market for a vehicle. The next time I’m in need, this is who I’ll be calling

Thoughtful and professional. The best service ever!

Everything goes smoothly and work seems to be well done. I always have a good experience with Buster Miles Chevrolet service department.

Outstanding in every aspect! Jayla was an excellent sales rep, promptly returning calls/messages. Jerry went above and beyond to get our deal financed at the lowest possible rate and expedited the transaction. Patrick made sure we were happy with our purchase and even allowed us to change vehicles the day after our purchase. Highly recommend this dealership!

I arrived 20 minutes early and was out of the service dept before my scheduled appointment time

Excellent service

Chrgd. for tire rotation; was to be no chrg. because tires were bought at dealership.

Plenty of options, good deals and quick service.

Other than taking a month to get my vehicle back, no real complaints.

Super pleasant experience! Everyone was beyond friendly and attentive, pricing was clear and the deal was easy.

I had been looking for a more stable pickup for towing a 5th wheel camper. George Silva understood what I was trying to accomplish. My dealings with George and the Finance Manager was excellent and the process went smoothly.

Nice friendly experience. Everyone was very helpful to me on getting all the rebates I was qualified for

Everything went good on my service to my GMC Thank you

Marc was great at helping me receive the car I wanted at the price I was looking for. All the team members at Buster Miles are so pleasant to speak with and so easy to work with. I would definitely buy another vehicle from this dealer ship. Great job guys!

My appointment was on time and handles professionally.

From our first contact via Buster Miles Chevrolet ("BMC"), salesman Scott Turner was lightning quick to respond with the availability of the 2025 Chevy Tahoe my wife was interested in on BMC's website. Scott Turner was great. He knew the Tahoe, its options, and its tech. He had the Tahoe ready to test drive when we arrived from Georgia. He did all of this while he was closing on another sale that morning. And, he helped me get set up for a Veteran's discount that saved me another $1,500.00. My wife and I were hungry, and he recommended a place called "Rhythm Cafe" for lunch and said he would send us the numbers while we ate. I had a number in mind that I wanted to pay, and he sent the paperwork and I didn't even make a counteroffer because I knew he gave me a fair deal. I was very pleased to hear that Buster Miles was a Chevy and Ford dealer. When it comes time to trade in my Ford F150, I'm calling Scott Turner because he made me a Buster Miles customer for life, and I will gladly drive the 130 miles to Heflin, Alabama to buy a new truck. My wife loves the new Tahoe. She traded in a Toyota Highlander and was really interested in the Sequoia, but this dealership took care of us so well, she switched brands. I can't say enough great things about Buster Miles Chevrolet and their sales guy Scott Turner.

Polite, quick turnaround and very satisfied with outcome

Good afternoon! Yes, and thank you so much for checking in. Thru internet ways of dealerships auto reply, we were able to re-established contact with Rocky, which has been so heart warming! We bought vehicles from him wayyyyy back and was so tickled to hear from him! In the car salesman world, they turn over so often it’s hard to “have a guy” anymore, anywhere for that matter. Our original guy was Mim Miles lol! Then Rocky. so to learn that Rocky is still there was such a great moment! He is great. We have once again thru excellent communication, responsive, thorough negotiations purchased the truck we sent an inquiry in about. The rates are finally where we are comfortable, and the manager was respectful when presenting a very decent offer for our trade . Repeat customers who have officially leveled up from repeat to loyal customers! We appreciate the entire BM family & will def be recommending them to anyone searching for a vehicle. Yours, Terry & Leanne

Super easy and very helpful

Absolutely marvelous individuals

Scott was very thorough and detailed in explaining all the features, warranty information, price, and all of my expectations for a new vehicle. Scott was very professional and he truly made me feel like a very important customer. The sales manager Philip was great as well as Jerry in finance. I will only shop at Buster Miles and I will always use Scott as my go to salesman. Thank you Buster Miles!! Shirley

Very

Good service and quick

Always a great experience and friendly atmosphere.

Everybody was friendly and informative.

Everyone was very friendly, price beat competition without any haggling, my way of buying a vehicle, thanks, yall made my wife's anniversary present an easy purchase

Courteous, professional, and efficient.

WE NEED TO BE REFRESSED IN THE DASH BOARD STUFF!

I was treated like a king.

Arrived on time for appointment, was greeted and service was done promptly and informative a timely manner. Was told what needed to be done for next service which I can prepare for.

Had a great experience at Buster Miles Chevrolet I highly recommend them if your looking for a new or used vehicle

It was amazing. They do everything they could to make us happy

Didn’t have to wait long for my service to be done. Friendly dealership to do business with

Excellent experience. Car was fixed quickly.

I didn’t spend a lot of time waiting. They got me out and done quickly

Mr Perry should be your top seller, if not I would be surprised. The key word I would use is respect. Respect for the client. Not in your face pushy technique that seems common place these days. The product is the same everywhere, the difference is your people, your greatest asset. Thank you Steve for helping us, may you be blessed.

Scott Turner was great! Very easy to deal with

We had a great experience. Scott was fantastic and I appreciate everything he did for us.. Thank you I love my new ride ...

Marc was great and efficient of getting me information to buy the right vehicle.

Before I purchased the vehicle I noticed a dent in the hood. The sales manager said they would fix it. So when I scheduled it to be fixed they called me and said it could not be fixed. I was very disappointed in the decision of them not wanting to replace the hood. I would have never signed the paperwork to purchase the vehicle if it couldn’t have been fixed or replaced. I’m very disappointed with this dealership. It was in the contract.

Excellent

Everyone was super nice and easy to deal with! Thanks Guys!!!

I was able to get my tire replaced in a quick and timely manner. Amazing service definitely will recommend going to Buster Miles Chevrolet.

Service advisor waa professional and nice to work with.

Provided us with a loaner vehicle through the process.

This vehicle purchase was a great experience. Quick responses throughout and didn’t feel like a hassle. My sales rep was Marc.

George the salesperson was great have bought cares from him in the past always enjoy talking and interacting with him and the staff feel like i got a great deal

Everything went well. You should learn to take drive up service as well. Look at Ronnie Watkins ford they do an excellent job taking care of both appointments and drive up customers.

Buster Miles is the best chevrolet dealership!! They have always treated me well.

Marc Curlee is a class act guy. I had bought two other trucks from him @ Cooper Chevrolet :)

It was perfect! I was guided through the process and all questions were answered.

Everyone was courteous, very friendly and willing to help with questions and problems. It was a very friendly atmosphere

Great job

We knew what we wanted when we came in. George Silva made it easy. Everyone was very friendly.

Service was fast and friendly. Would definitely recommend.

They picked up my car as I am a teacher. Hands down Top Notch Job!

good servive

great staff,helped me all the way on purchasing drove 500 miles to get there...

John Cupa and service techs are wonderful to work with. Very courteous and professional.

Excellent service by Mark

I told them was was going on, he knew exactly what I was talking about. Got it fixed with no trouble.

everything was good

Easy purchase. Would definitely be a return customer

This business is great. They have always got me on time and they get finished pretty quickly!

They failed to put a new sticker on my windshield that lets me know when to schedule my next service.

Super dull not very inviting. Not ally of enthusiasm. Would’ve probably went with a nicer higher trim level traverse but settled for the LT just because I felt rushed.

The experience was great. I really appreciate the pick up service.

Nice people to work with!

Steve is our favorite salesman.

Always professional, very helpful and kind!

Excellent! They completed the repairs very Quickly.

Good service,comfortable waiting. Timely service.

I was very pleased with the deal I received. Steve Perry done an excellent job.

Buster Miles service my Equinox in a professional and timely manner

Searched other locations, bought at Buster Miles Chevy. Chose Marc to deal with. Friendly, Knowledgeable, and helpful in choosing the right vehicle for our needs, at a reasonable price. Went over and above helping us, without being pushy or fake. Jerry in finance, also super fun to deal with, never pressured, but explained everything clearly to make sure we had the coverage we needed for our budget. Great team to work with.

George Silva was an excellent salesperson! All of the staff were friendly, knowledgeable and efficient in processing my delivery. Love my new 3500HD!

Great experiance. George and Ashley were great

This time was fine. My previous visit you were supposed to rotate the tires. I was charged for a tire rotation but noticed my tires were not rotated. When I called about it the person I talked to was rude. He basically made it sound like I was lying. He then said he would check the video? And call me back. Never received a call back.

I didn’t have an appointment, but they work me in for an oil change thank you very much

Very professional and timely

Always dependable!

Fast and friendly always!

I give Mr. Silva a 5 star rating.

The service department is always great to deal with. Paul made sure all of my needs for my vehicle were met. Paul & John always are very professional each time I come into the dealership for service. All of the employees always speak and talk with you. Long time customer and will continue to buy, and service all of our vehicles at Buster Miles!

They went above and beyond to get me back on the road!!

Buster Miles Chevrolet in Heflin, AL provided great customer service & repairs recently on my 2015 Silverado. I appreciate the respect & kindness I was shown, as well as the turn around time on completing the work! Thank you to a great team!

We left our business truck (3500) on a Saturday and had not heard back from anyone by Thursday. When they did finally call us back (we left several messages), they said that they had no idea when they would be able to get to our vehicle to even see what was wrong with it. This was terrible customer service. We ended up going back and picking up the truck on Friday (today) to take it to another dealership. Terrible Customer Service!

Tires were supposed to be rotated that obviously was not done. Makes you wonder if they did anything at all. I’ll assume they changed the oil. Definitely doubt they did an inspection

All of the tech were great

Everything went smoothly

Technician Lupo has great customer service expertise. Greet you always with a smile and handshake.

Another easy and streamlined purchase from the best Chevy dealer in the nation.

The sales staff at Buster Miles Chevy were great . They were very informative and keep me updated on when the vehicle I was purchasing arrived. George the sales person is top notch he was great to work with

The 2500 4x4 HD, I no longer own.

Fast and friendly service!

Fast and friendly people, job was fixed right the first time. I will be back

Friendly courtise staff,efficient and quality service!

This one is for the books.

It was very easy and Mr. George helped us tremendously!

Always very professional and courteous.

All is good

Great service

Sales and finance were great. Worked with me to make the deal happen.

My husband and I had a great experience at Buster Miles. They have served my entire family for many years. They are always kind and helpful. Will definitely

everything was great and courteous and very professional

Appointment was at 8. Vehicle wasn’t taken back until 9:30 and service finished at 11:30. What’s the point of having an appointment?

Appointment time was 0900, truck finally move into shop bay at 0948. No explanation just excuse, running behind. Should not happen with a early morning appointment. Also the cost has increased substantially since last service. Not happy with experience.

When I drove into the dealership, my lane departure sensors were working. When I left, both were disabled. Makes me wonder if they were disabled so I would need to return for another service call???? Don't believe both sensors would go out together, especially when they were working as I drove into the dealership.

Arrived and the service writer came right out and they took away my truck. He had the USB drive with him and there was 2 people servicing my truck. They even asked me a couple of questions about what I had relayed to them so every thing would be correct to MY satisfaction

Great experience

George was a great salesman. No hassle and found exactly the car we wanted.

As always, they do a great job

Extremely proficient and professional! They are very knowledgeable and considerate! My family LOVES Buster Miles Chevy & Ford!

George Silva took very good care of us and met our needs. We highly recommend George.

Always welcoming, always kind and considerate. I have never seen John respond negatively to customers and other staff asking questions of him or needing his assistance.

Never received financial information to make payment due first of April

A+ AS ALWAYS

The salesman was very helpful & answered all my questions. He explained the features of the truck & assisted in setting up the GM account & Onstar. I would definitely recommend anyone to see this salesman.

Great service

All the salespersons, both the ford AND Chevrolet, were very courteous. No pressure at all. Not just one, but all said if I had any questions or issues please fell free to call or come by

Excellent service Timely response.

I just wanted to thank Dalton Turley this time. I see his name on a lot of my receipts after getting my 2012 Chevrolet Silverado. Thank you Dalton for your continued service! He’s a keeper Buster Miles!

Had a good experience. Salesman didn't seem to have a lot of knowledge about thee vehicle I nought

GREAT SERVICE

Smooth and hassle-free service experience. I would confidently recommend this service department to anyone needing maintenance or repairs on their vehicle.

It was a pleasure doing business with you. Always quick and easy service whenever we need something done on our vehicle's we have bought thru you're dealership's. The one's who check you in are professional and same with you're tech's. Thank you.

Very friendly, and courteous. No hassle friendly environment.

WONDERFUL

Fast, friendly and knowledgeable. Thanks

Service department is great. Paul is always helpful.

Great job

Fast friendly professional staff

Steve Perry is the best! He made the experience so easy for my daughter to be able to purchase her first vehicle.

My Salesman is Scott Turner. He has taken care of me since day one of my purchase!! He helps with the service appointments as well as making sure I am updated every step of the way!! Thank you Scott and the Buster Miles Team!!!

Great customer service. Courteous technician with excellent check-in time. Great job!!

Service staff are great friendly and always wanting to help you. They try there best to get you out in a timely manner.

Fast and efficient team

I was able to have my car serviced and tires put on in a timely and professional manner.

Salesman was very personal and friendly he will get me return busses when I buy another vehicle

Always a positive experience when I visit the Chevrolet Service Department at Buster Miles Chevrolet dealership great service and there advisors are the best I've ever met.

Drew and Scott were great.

Steve Perry is the main reason I deal with any dealership! Jerry does a great job with the paperwork and warranty explanation too!

Did okay on the oil change and rotating tires not happy about the $150 to do it when I was supposed to get a free oil change Don't get the whole point of spending thousands on a warranty for the motor train through your dealership if it doesn't cover anything $350 for an interior clean $350 for a service transmission $125 for a filter sounds a little crazy to me

good service

Thanks for taking care of things for my recently purchased vehicle.

Friendly professional

Did not go

Customer service excellent

Brought my truck in for transmission issues. The truck has less than 30000 miles on it. The service department has been great to deal with. Paul and John have been great. They changed my transmission. So far, the truck has been running well.

It was great

Service was done as scheduled. My wife and I purchased her vehicle at Buster Miles so we continue to use them for all of the service work even though we have another dealership closer. We just liked how they done business with us.

Very fast oil change and tire rotation.